Warranty
Focus Homes includes a comprehensive new home warranty with every custom home built. The warranty program is commonly referred to as the 1-2-10 warranty. Year one, warrantable items are corrected by Focus Homes. Year two, behind the wall warrantable items are corrected by the warranty company. Year one through ten, structural warrantable items are corrected by the warranty company. Learn more about 2-10 Warranty by watching this short video now!
The National Association of Home Builders (NAHB) has created a very comprehensive and helpful publication called “Residential Construction Performance Guidelines”. This publication helps new home owners understand what to expect in their new home, how each system and product should perform, what is a defect, and what corrective measures should be taken.
If you are a new home owner and are within your one-year builder warranty period, and this is not an emergency, please complete the online warranty request form.
If you are a new home owner and are within your one-year builder warranty period, and this is not an emergency, please complete the online warranty request form.